Creating Competitive Advantage with Interorganizational Information Systems.
H. Russell JohnstonMichael R. VitalePublished in: MIS Q. (1988)
Keyphrases
- competitive advantage
- information systems
- knowledge management
- business world
- service quality
- business processes
- information technology
- business strategy
- customer relationship management
- health care
- business information
- knowledge management systems
- strategic advantage
- market competition
- competitive environment
- human capital
- financial services
- market share
- database
- competitive intelligence
- technological innovation
- business environment
- business process
- business intelligence
- database systems
- decision making
- data sets