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Designing sustainable online support: Examining the effects of design change in 49 online health support communities.
Joshua Introne
Ingrid Erickson
Bryan C. Semaan
Sean P. Goggins
Published in:
J. Assoc. Inf. Sci. Technol. (2020)
Keyphrases
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online learning
real time
neural network
case study
information technology
design process
user centered
database
web services
user interface
end users
cost effective
community detection
support systems