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Designing sustainable online support: Examining the effects of design change in 49 online health support communities.

Joshua IntroneIngrid EricksonBryan C. SemaanSean P. Goggins
Published in: J. Assoc. Inf. Sci. Technol. (2020)
Keyphrases
  • online learning
  • real time
  • neural network
  • case study
  • information technology
  • design process
  • user centered
  • database
  • web services
  • user interface
  • end users
  • cost effective
  • community detection
  • support systems