Acceptance and usability of e-governance services rendered by Indian Government: the Indian citizen perspective.
Archana SinghManisha PaliwalHoshiar MalPublished in: Electron. Gov. an Int. J. (2024)
Keyphrases
- e government
- government services
- service delivery
- public services
- public sector
- relationship management
- public administration
- digital government
- government agencies
- electronic government
- service offerings
- governmental organizations
- government websites
- high quality
- government information
- knowledge management
- web services
- information systems
- service composition
- artificial intelligence
- end users
- medical images
- context aware
- mobile payment
- internet access
- service oriented
- information services
- service quality
- ambient intelligence
- united states
- service providers
- user acceptance
- success factors
- private sector
- information sharing
- factors influencing
- information technology