When do consumers buy online product reviews? Effects of review quality, product type, and reviewer's photo.
Eun-Ju LeeSoo Yun ShinPublished in: Comput. Hum. Behav. (2014)
Keyphrases
- online product reviews
- customer reviews
- opinion mining
- product reviews
- sentiment classification
- online reviews
- customer satisfaction
- sentiment analysis
- product information
- positive or negative
- product features
- user generated content
- service quality
- positive and negative
- social media
- consumer reviews
- text classification
- product quality
- topic modeling
- information systems
- fine grained
- electronic commerce