Understanding Citizen Feedback of Jakarta Government Super App: Leveraging Deep Learning Models.
Muhammad Cendekia AirlanggaAndi SulasikinYudhistira NugrahaNur Laily Romadhotul HusnaMuhamad Erza AminantoFajar KurniawanJuan Intan KanggrawanPublished in: ISC2 (2023)
Keyphrases
- learning models
- e government
- government agencies
- government services
- loss function
- digital government
- semi supervised learning
- machine learning
- learning algorithm
- machine learning algorithms
- public sector
- learning tasks
- learning problems
- relationship management
- public administration
- conditional random fields
- pairwise
- service delivery
- information extraction
- public services
- decision trees
- sparse metric learning