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Structuring a process management center of excellence.
Rafael Paim
Vanessa Tavares Nunes
Bruno Pinho
Flávia Maria Santoro
Claudia Cappelli
Fernanda Araujo Baião
Published in:
SAC (2009)
Keyphrases
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process management
business processes
project management
hybrid architecture
development process
electronic commerce
information systems
information flow
computer aided
product development
database
artificial intelligence
e learning
expert systems
decision support
business process management