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Hi, How Can I Help You?: Automating Enterprise IT Support Help Desks.
Senthil Mani
Neelamadhav Gantayat
Rahul Aralikatte
Monika Gupta
Sampath Dechu
Anush Sankaran
Shreya Khare
Barry Mitchell
Hemamalini Subramanian
Hema Venkatarangan
Published in:
AAAI (2018)
Keyphrases
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knowledge management
data sets
open source
decision support
real world
website
image sequences
end users
software engineering
support systems
virtual enterprise