Process improvement competencies for IS professionals: a survey of perceived needs.
Eugene G. McGuireKim A. RandallPublished in: SIGCPR (1998)
Keyphrases
- process improvement
- knowledge management
- software process
- information systems
- information technology
- root cause
- business process
- business processes
- project management
- software process improvement
- software engineering
- cost estimation
- user satisfaction
- e government
- world wide
- product development
- quality assurance
- capability maturity model
- enterprise wide
- software engineers
- process model
- multi agent systems