Schooladvise: Designing a Reputation System for Educational Services through Service Design and Business Modeling.
Sara CapecchiMauro GiraudoClaudia NegroPaola PisanoPublished in: ICEBE (2015)
Keyphrases
- service management
- service delivery
- information services
- service providers
- web services
- service composition
- service discovery
- cost efficient
- case study
- network services
- business process modeling
- service oriented
- user interface
- electronic business
- business processes
- service provision
- service offerings
- service quality
- service oriented architecture
- web service composition
- mobile services
- executive information systems
- telecommunications industry
- enterprise systems
- customer service
- end users
- mission critical
- modeling language
- learning design
- business process
- customer support
- context aware services
- electronic commerce
- context aware
- learning environment
- enterprise application integration
- information systems