Pricing surplus server capacity for mean waiting time sensitive customers.
Sudhir K. SinhaN. RangarajN. HemachandraPublished in: Eur. J. Oper. Res. (2010)
Keyphrases
- optimal capacity
- single server
- optimal pricing
- mechanism design
- service times
- holding cost
- limited capacity
- poisson arrivals
- call center
- revenue management
- client server
- pricing strategies
- queueing model
- database
- arrival process
- customer classes
- offered load
- flow control
- single server queue
- dynamic pricing
- web server
- service providers
- network effects
- capacity expansion
- asymptotically optimal
- steady state
- special case
- budget constraints
- state dependent
- expected cost
- parallel machines
- service rates
- information goods
- total cost