Service Innovation for Knowledge Intensive Services in the Digital Age: A Framework.
Shea-Tinn YehRonald RamirezPublished in: AMCIS (2017)
Keyphrases
- knowledge intensive
- service providers
- service integration
- knowledge acquisition
- web services
- service oriented
- service discovery
- workflow management
- service composition
- mobile services
- database
- context aware
- service management
- expert systems
- service platform
- service selection
- computing environments
- customer service
- service oriented architecture
- data management
- end users
- website
- databases