Using Cognitive Mapping to Represent and Share Users' Interpretations of Technology.

Annemette Kjærgaard Tina Blegind Jensen

Published in: CAIS (2014)

Keyphrases

sensemaking
user interface
case study
share information
cost effective
user interaction
end users
rapid development
novice users
collaborative filtering
social media
recommender systems
decision making
information sources
mobile services
web portal
early adopters
user satisfaction
mental models