Explaining consumer satisfaction of services: The role of innovativeness and emotion in an electronic mediated environment.
Hua DaiXin (Robert) LuoQinyu LiaoMukun CaoPublished in: Decis. Support Syst. (2015)
Keyphrases
- service quality
- computing environments
- electronic marketplaces
- service providers
- electronic commerce
- dynamic environments
- context aware
- electronic business
- exchange information
- technology acceptance
- smart environments
- intelligent environments
- service oriented
- information goods
- real time
- information systems
- consumer behavior
- electronic transactions
- online shopping
- ubiquitous computing
- user satisfaction
- ambient intelligence
- web services