Managing Performance in Technology-Enabled Elderly Care Services: The Role of Service Level Agreements in Modular Smart Service Ecosystems.
Godfrey MugurusiAnne Grethe SyversenInge HermanrudMartina OrtovaPankaj KhatiwadaStian UnderbekkenPublished in: APMS (2) (2023)
Keyphrases
- service level agreements
- service providers
- service oriented
- qos aware
- cloud computing
- cloud services
- quality of service
- service level
- home care
- grid services
- independent living
- service composition
- service quality
- smart spaces
- web services
- business processes
- resource management
- health care
- service discovery
- service selection
- business process
- ambient assisted living
- daily activities
- computing resources
- cost effective
- service oriented architecture
- ambient intelligence
- qos requirements
- case study
- information systems
- grid environment
- resource allocation
- context aware
- computer systems