Text Analysis of Consumer Reviews: The Case of Virtual Travel Firms.

Xinran Lehto Jung Kun Park Ounjoung Park Mark R. Lehto

Published in: HCI (8) (2007)

Keyphrases

text analysis
text mining
information extraction
consumer reviews
natural language processing
text documents
artificial intelligence
information retrieval
database systems
text collections
databases
email
prior knowledge
text categorization
user generated