Exploring eWOM in online customer reviews: Sentiment analysis at a fine-grained level.
Qing SunJianwei NiuZhong YaoHao YanPublished in: Eng. Appl. Artif. Intell. (2019)
Keyphrases
- fine grained
- sentiment analysis
- product features
- customer reviews
- product reviews
- opinion mining
- coarse grained
- online reviews
- sentiment classification
- opinion words
- positive or negative
- sentence level
- natural language processing
- text classification
- automatically extracting
- access control
- text mining
- social networks
- topic modeling
- positive and negative
- data mining