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Customer Satisfaction Estimation Using Unsupervised Representation Learning with Multi-Format Prediction Loss.
Atsushi Ando
Yumiko Murata
Ryo Masumura
Satoshi Suzuki
Naoki Makishima
Takafumi Moriya
Takanori Ashihara
Hiroshi Sato
Published in:
ICASSP (2022)
Keyphrases
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customer satisfaction
unsupervised learning
supervised learning
learning systems
feature hierarchies
real time
reinforcement learning
prediction accuracy
learning algorithm
decision making
user interface
weakly supervised
customer reviews