The impacts of information quality and system quality on users' continuance intention in information-exchange virtual communities: An empirical investigation.
YiMing ZhengKexin ZhaoAntonis C. StylianouPublished in: Decis. Support Syst. (2013)
Keyphrases
- virtual communities
- information exchange
- information quality
- information sharing
- user satisfaction
- service quality
- continuance intention
- information systems
- knowledge sharing
- data sharing
- social networks
- knowledge transfer
- online communities
- customer satisfaction
- perceived usefulness
- quality of service
- end users
- user interface
- e learning
- positive effects
- databases
- user experience
- electronic commerce
- mobile devices
- factors affecting
- factors that influence
- subjective norm