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Using Semantic Technologies to Mine Customer Insights in Telecom Industry.
Rajaraman Kanagasabai
Anitha Veeramani
Le Duy Ngan
Ghim-Eng Yap
James Decraene
Amy Shi Nash
Published in:
ISWC (Industry Track) (2014)
Keyphrases
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semantic technologies
churn prediction
semantic web
customer relationship management
marketing strategies
social web
semantic web technologies
data mining
case study
web intelligence
real world
social network analysis
artificial intelligence
metadata
inductive learning