Soft reliability: an interdisciplinary approach with a user-system focus.
Aylin KocaMathias FunkEvangelos KarapanosAnne RozinatWil M. P. van der AalstHenk CorporaalJean-Bernard MartensPiet van der PuttenA. J. M. M. WeijtersAarnout BrombacherPublished in: Qual. Reliab. Eng. Int. (2009)