How Should My Chatbot Interact? A Survey on Social Characteristics in Human-Chatbot Interaction Design.
Ana Paula ChavesMarco Aurélio GerosaPublished in: Int. J. Hum. Comput. Interact. (2021)
Keyphrases
- interaction design
- online discussion forums
- human behavior
- human computer interaction
- social interaction
- social networks
- agent interactions
- social media
- human activities
- discussion forums
- social presence
- mobile applications
- moving objects
- product design
- social learning
- decision making
- artificial intelligence
- inclusive design