What do experts say about the conditions affecting customer knowledge management in academic libraries? An integrated perspective.
Iman MaleksadatiSoraya ZiaeiMojtaba Kaffashan KakhkiPublished in: Aslib J. Inf. Manag. (2023)
Keyphrases
- knowledge management
- customer knowledge
- sufficient conditions
- electronic commerce
- digital libraries
- web based learning
- case study
- viewpoint
- decision making
- knowledge engineering
- information systems
- strategic management
- digital collections
- knowledge sharing
- management science
- multimedia
- neural network
- object oriented
- tacit knowledge
- potential customers
- domain knowledge