Harnessing the Power of LLMs for Service Quality Assessment From User-Generated Content.
Taha FalatouriDenisa HruseckáThomas FischerPublished in: IEEE Access (2024)
Keyphrases
- quality assessment
- user generated content
- social media
- user generated
- image quality
- image and video processing
- video quality
- human visual system
- user comments
- image quality assessment
- recommender systems
- service providers
- data quality
- quality metrics
- automatic evaluation
- service quality
- feature extraction
- reduced reference
- machine learning
- social media content
- relevant content
- online forums
- image processing
- search engine