The impacts of ICT utilisation and dynamic capabilities on the competitive advantage of South African SMEs.
Tejumade V. AdeniranKevin A. JohnstonPublished in: Int. J. Inf. Technol. Manag. (2016)
Keyphrases
- competitive advantage
- south african
- knowledge management
- south africa
- business processes
- information and communication technologies
- technological innovation
- socio economic
- information technology
- business information
- human capital
- competitive environment
- service quality
- information systems
- small and medium sized enterprises
- customer relationship management
- secondary school
- higher education
- usability problems
- small and medium enterprises
- conceptual framework
- knowledge sharing
- cost effective
- response time
- user interface
- ethical issues
- e learning
- real time
- strategic advantage