Modelling the Choice of Optimal Structural Business Process Model in a Telecommunications Company.
Olga KorzachenkoVadim GetmanPublished in: Sci. J. Riga Tech. Univ. Ser. Comput. Sci. (2011)
Keyphrases
- process model
- business processes
- business process
- business process models
- process mining
- telecommunications industry
- case study
- business process management
- data mining
- software process
- formal models
- business applications
- information systems
- business rules
- petri net
- business models
- business activities
- information retrieval
- competitive advantage
- customer service
- workflow systems
- web services
- small businesses
- databases