Login / Signup

Assessing blog-user satisfaction using the expectation and disconfirmation approach.

Chung-Chi HsiehPao-Li KuoSzu-Chi YangShih-Han Lin
Published in: Comput. Hum. Behav. (2010)
Keyphrases
  • user satisfaction
  • information systems
  • social media
  • service quality
  • customer satisfaction
  • perceived usefulness
  • user engagement
  • databases
  • perceived quality
  • objective measures