Knowledge-based competitive advantage in the internet age: discovering emerging business strategies.
Dennis DunnAngel SalazarPublished in: Int. J. Inf. Technol. Manag. (2004)
Keyphrases
- competitive advantage
- business information
- competitive intelligence
- business processes
- financial services
- knowledge management
- business environment
- online retailers
- strategic alignment
- competitive environment
- customer relationship management
- strategic advantage
- service quality
- data mining
- market share
- business analytics
- business process
- expert systems
- market competition
- software engineering
- business intelligence
- business strategy
- knowledge management systems
- decision making
- case study
- business activities
- human capital
- user interface
- web technologies
- response time
- data management