The Relationships among Personality, Management Accounting Information Systems, and Customer Relationship Quality.
Shao-Hsi ChungKuo-Chih ChenPublished in: IIAI-AAI (2016)
Keyphrases
- information systems
- relationship management
- customer relationship management
- knowledge management
- service quality
- information quality
- information technology
- quality management
- electronic commerce
- user satisfaction
- business management
- quality assurance
- project management
- quality measures
- quality assessment
- high quality
- customer satisfaction
- data quality
- health care
- quantitative structure activity
- systems analysis and design
- management system
- data management
- systems development
- information management
- software development
- customer behavior
- steady state
- databases
- business managers
- decision making