C2G Online Trust, Perceived Government Responsiveness and User Experience - A Pilot Survey in St. Petersburg, Russia.
Yury KabanovLyudmila VidiasovaPublished in: EGOV (2019)
Keyphrases
- user experience
- user perceptions
- website design
- behavioral intention
- mobile services
- online advertising
- user behavior
- end users
- internet shopping
- user studies
- community college
- user interaction
- user interface
- user engagement
- online learning
- user acceptance
- online services
- mobile applications
- e government
- information technology
- perceived risk
- technology acceptance model
- trust model
- perceived usefulness
- purchase intention
- theory of planned behavior
- information systems
- social networks
- consumer trust
- likert scale
- structural equation modeling
- survey data
- emerging technologies
- virtual communities
- m learning
- interface design
- online shopping
- public sector
- conceptual framework
- artificial intelligence