ITIL process management to mitigate operations risk in cloud architecture infrastructure for banking and financial services industry.
Abhishek MahalleJianming YongXiaohui TaoPublished in: Web Intell. (2020)
Keyphrases
- financial services
- process management
- risk management
- project management
- business processes
- competitive advantage
- banking services
- risk assessment
- development process
- commercial banks
- software projects
- risk analysis
- information systems
- decision support system
- risk factors
- electronic commerce
- management system
- business process
- product development
- business process management
- information flow
- financial institutions
- cloud computing
- workflow management
- economic development
- knowledge management