Interactively Solving the Takeout Delivery Problem Based on Customer Satisfaction and Operation Cost.

Liuyang Zhang Wenzhu Liao

Published in: HCI (40) (2020)

Keyphrases

customer satisfaction
service quality
online shopping
customer service
user satisfaction
product design
customer data
total cost
real time
website
user interface
core competence
study proposes
marketing strategies
customer retention