Cultural and religiosity drivers and satisfaction outcomes of consumer perceived deception in online shopping.
Gomaa Mohamed AgagAhmed A. El-MasryPublished in: Internet Res. (2016)
Keyphrases
- online shopping
- customer satisfaction
- service quality
- user satisfaction
- purchase intention
- satisfaction degree
- internet shopping
- online consumer
- consumer behavior
- continuance intention
- technology acceptance
- perceived usefulness
- behavioral intention
- information systems
- social factors
- shopping behavior
- online shoppers
- electronic commerce
- service providers
- individual differences
- quality of service
- real time
- structural equation modeling
- competitive advantage
- theory of planned behavior