Resource Allocation in Multisite Service Systems with Intersite Customer Flows.
Xiuli ChaoLiming LiuShaohui ZhengPublished in: Manag. Sci. (2003)
Keyphrases
- resource allocation
- service systems
- call center
- service level
- resource management
- web technologies
- resource allocation problems
- electronic commerce
- arrival rate
- queueing model
- optimal resource allocation
- service oriented
- heavy traffic
- resource allocation decisions
- allocation problems
- enterprise systems
- asymptotically optimal
- queue length
- service quality
- highly dynamic
- scarce resources
- web content
- distributed resource allocation
- resource allocation and scheduling