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Examining the influence of ERP systems on firm-specific knowledge and core capabilities: a case study of SAP implementation and use.
Tom Butler
Aidan Pyke
Published in:
ECIS (2003)
Keyphrases
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enterprise resource planning
erp systems
competitive advantage
knowledge management
information systems
case study
maturity model
artificial intelligence
business intelligence
customer relationship management
databases
information technology
data mining techniques
business processes
high level
knowledge discovery