A citizen-centric approach to understand the effectiveness of e-government web portals: Empirical evidence from India.
Sumanjeet SinghVimal KumarMinakshi PaliwalPratima VermaBinod RajakPublished in: Inf. Polity (2022)
Keyphrases
- e government
- empirical evidence
- government services
- web portals
- developing countries
- digital government
- public sector
- secure information sharing
- electronic government
- public administration
- government agencies
- web portal
- knowledge management
- artificial intelligence
- information sharing
- public services
- service delivery
- end to end
- digital libraries
- government organizations
- web pages
- decision making