Citizen Relationship Management und Electronic Government.
Ralf DaumPublished in: HMD Prax. Wirtsch. (2002)
Keyphrases
- relationship management
- electronic government
- e government
- private sector
- north america
- public sector
- information systems
- digital government
- customer relationship management
- public administration
- social network services
- information and communication technologies
- recent advances
- machine learning
- developing countries
- data mining
- government services
- data collection