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Mind the Gap! Can Achieving Green and Efficient Rail Travel, with a Focus on Passenger Experience, Be Effectively Delivered Through Service-Based Contracts?

Stewart A. BirrellPhilip Davies
Published in: AHFE (12) (2021)
Keyphrases
  • artificial intelligence
  • special case
  • high speed
  • computationally expensive
  • case study
  • e government
  • cost effective
  • cognitive science
  • service oriented
  • information services
  • service delivery
  • customer service