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Whose online reviews to trust? Understanding reviewer trustworthiness and its impact on business.
Shankhadeep Banerjee
Samadrita Bhattacharyya
Indranil Bose
Published in:
Decis. Support Syst. (2017)
Keyphrases
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online reviews
trust relationships
sentiment analysis
opinion mining
trust model
trust propagation
product reviews
sentiment classification
data mining
business processes
knowledge management
business models
electronic commerce
product information
feature selection
business process
electronic marketplaces
website