Technological Enablers for Preventing Service Failure with E-Commerce Websites.

Alireza Nili Alistair Barros David Johnstone Mary Tate

Published in: ECIS (2019)

Keyphrases

service providers
service oriented
web services
website
failure prediction
management system
service quality
service composition
service discovery
failure recovery
genetic algorithm
artificial intelligence
semantic web services
customer service
root cause