The effect of required warmth on consumer acceptance of artificial intelligence in service: The moderating role of AI-human collaboration.
Chenming PengJenny van DoornFelix EggersJaap E. WieringaPublished in: Int. J. Inf. Manag. (2022)
Keyphrases
- artificial intelligence
- artificially intelligent
- human level
- technology acceptance
- human intelligence
- service quality
- expert systems
- cognitive psychology
- ai systems
- ai methods
- ai technologies
- intelligent systems
- human cognition
- service providers
- intelligent machines
- computational intelligence
- john mccarthy
- science fiction
- collaborative learning
- computer science
- knowledge representation
- case based reasoning
- software engineering
- cognitive science
- cognitive scientists
- electronic commerce
- ai community
- areas of artificial intelligence
- product information
- independent variables
- service oriented
- knowledge based systems
- end users
- artificial general intelligence
- intelligent behavior
- knowledge representation and reasoning
- machine intelligence
- machine learning
- cognitive process
- online stores
- lecture notes in artificial intelligence
- virtual organization
- computational logic
- information sharing
- human level intelligence