The New Experience for Business: Why User Experience Is the Differentiation Strategy in the Cloud Context.
Andrey SirotkinBronan McCabePublished in: HCI (9) (2011)
Keyphrases
- user experience
- user behavior
- user studies
- user interaction
- mobile applications
- end users
- cloud computing
- user interface
- emerging technologies
- mobile services
- information access
- user engagement
- information systems
- business models
- electronic commerce
- business processes
- cloud services
- online advertising
- interface design
- data analytics
- cost benefit analysis
- user intention
- support systems
- business intelligence
- knowledge management
- knowledge base
- decision making