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Enabling rollback support in IT change management systems.

Guilherme Sperb MachadoFabio Fabian DaitxWeverton Luis da Costa CordeiroCristiano Bonato BothLuciano Paschoal GasparyLisandro Zambenedetti GranvilleClaudio BartoliniAkhil SahaiDavid TrastourKatia Barbosa Saikoski
Published in: NOMS (2008)
Keyphrases
  • change management
  • knowledge management
  • end users
  • mobile phone
  • learning activities
  • learning systems