Value propositions of chatbots to support innovation management processes.
Florian JohannsenDorina SchallerMilan Frederik KlusPublished in: Inf. Syst. E Bus. Manag. (2021)
Keyphrases
- process management
- knowledge management
- support systems
- information systems
- service management
- decision support
- knowledge creation
- collaborative environments
- business processes
- end users
- tool support
- data processing
- workflow management systems
- mission critical
- cross organizational
- enterprise wide
- workflow management
- inter organizational
- virtual enterprise
- knowledge sharing
- decision support system
- data management
- management system
- decision making