Current trends in access and transport architectures for business customers.
Carlos A. AlegriaHyeon J. LeeRichard ZoccolilloPublished in: Bell Labs Tech. J. (1996)
Keyphrases
- current trends
- future directions
- artificial intelligence
- customer relationship management
- cost efficient
- business partners
- business opportunities
- information systems
- decision making
- business processes
- data mining
- customer support
- marketing strategies
- customer service
- banking industry
- financial services
- business intelligence
- direct marketing
- customer behavior
- access control
- business activities
- customer data
- knowledge management
- online stores
- return on investment
- lessons learned
- electronic commerce
- business process
- business models
- enterprise systems
- software vendors
- real world
- marketing campaigns
- customer satisfaction
- customer retention
- online services
- internet access
- service providers
- website