of customers responses: an Experience with Communication Products.
Soumya BanerjeeHameed Al-QaheriMonica ChisM. B. Ali HassanPublished in: Telecommun. Syst. (2011)
Keyphrases
- customer requirements
- customer preferences
- product recommendation
- software vendors
- customer demand
- product information
- market share
- potential customers
- communication systems
- market segments
- communication overhead
- communication channels
- customer support
- business opportunities
- purchase decision
- customer loyalty
- online retailers
- social networks
- product design
- customer satisfaction
- communication technologies
- service quality
- service providers
- supply chain
- website