Analyzing IT maintenance outsourcing decision from a knowledge management perspective.
Mehmet N. AydinMark E. BakkerPublished in: Inf. Syst. Frontiers (2008)
Keyphrases
- knowledge management
- information technology
- decision making
- information systems
- web based learning
- strategic management
- decision makers
- knowledge engineering
- case study
- decision rules
- organizational learning
- service providers
- risk management
- software engineering
- knowledge sharing
- ontological engineering
- supplier selection
- data mining
- explicit knowledge
- business intelligence
- e government
- knowledge representation