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Investigating consumer responses to online group buying service failures: The moderating effects of seller offering type.
Hsin-Hui Lin
Wan-Chu Yen
Yi-Shun Wang
Yen-Min Yeh
Published in:
Internet Res. (2018)
Keyphrases
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group buying
electronic commerce
service quality
online stores
incentive mechanism
purchase decision
business models
online auctions
customer satisfaction
online services
service providers
online shopping
reverse auction
failure recovery
real world
life cycle
search engine