Antecedents and outcomes of virtual presence in online shopping: A perspective of SOR (Stimulus-Organism-Response) paradigm.
Mei-Ju ChenPublished in: Electron. Mark. (2023)
Keyphrases
- online shopping
- service quality
- customer satisfaction
- consumer behavior
- service providers
- mobile commerce
- satisfaction degree
- virtual environment
- virtual world
- electronic commerce
- shopping behavior
- visual stimuli
- product search
- online shoppers
- information systems
- online retailers
- continuance intention
- multiple criteria
- database systems