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Service level management convergence for future network enterprise platforms.
Alexandru-Florian Antonescu
Matthias Thoma
Philip Robinson
Published in:
Future Network & Mobile Summit (2012)
Keyphrases
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service level
logistics service
network management
information management
future internet
information systems
knowledge management
enterprise systems
lead time
call center
service systems
business management
resource manager
management tools
service requirements
disaster recovery
total cost
supply chain