Setting Up and Managing Business Process Standardization: Insights from a Case Study with a Multinational E-Commerce Firm.
Bjoern MuenstermannPeter MoedererTim WeitzelPublished in: HICSS (2010)
Keyphrases
- business process
- business processes
- case study
- competitive market
- process model
- electronic commerce
- ws bpel
- business process modeling
- business goals
- business process models
- information technology
- business rules
- workflow model
- customer base
- business process management
- web services
- process mining
- service oriented architecture
- workflow technology
- virtual organization
- real world
- business models
- event logs
- inter organizational
- data mining